Pacific Alliance is a uniquely positioned provider of enterprise asset management solutions and services to the municipal market. Through strategic partnerships and alliances with industry leading vendors in the fields of municipal finance, GIS, asset/work management and project management, we provide a wide range of expert services such as strategy alignment, asset management planning, and technical implementation services to deploy and integrate systems across multiple business areas of a municipal organization.
ASSET/WORK MANAGEMENT WorkTech
Pacific Alliance has partnered with WorkTech Inc., our sister company within the StarDyne Technologies Group, to provide their WorkTech products as part of a sustainable, effective and efficient enterprise asset management solution. Headquartered in Grimsby, Ontario, WorkTech has successfully provided superior software applications and consulting services to the public sector since 1997.
WorkTech Inc.'s operation management solution is comprised of three foundation modules each offering a series of extenders that further optimize their functionality. All modules utilize the same data tables and can operate stand-alone or as a whole enabling users to tackle every aspect of their management tasks in one, seamlessly integrated system. The foundation modules are:
- WorkTech Work Manager Foundation
Work Manager Foundation delivers advanced capabilities for planning, scheduling and deploying labour, equipment, stock and other physical resources as part of an effective operations management strategy. Daily transactions such as: time sheets, invoices, stock and equipment usage transactions, and fund transfers are initiated from this module and funneled to your corporate financial system. Integration with your financial system enables real-time mapping of all costs to your corporate chart of accounts.
- WorkTech Asset Manager Foundation
Asset Manager Foundation is a comprehensive, self-contained fixed asset inventory system suitable for tracking any physical civic asset including roads, bridges, culverts, water mains, facilities, sewers etc. The application puts managers in complete control of the type of asset to be tracked and the level of detailed data to maintain. Proactive management tasks such as preventive maintenance planning and capital needs forecasting can all be performed within this multi-functional module.
- WorkTech Service Manager Foundation
Service Manager Foundation empowers users with an instrument for result-oriented work order processing and customer relationship management. This versatile system manages service requests originating from both the public and work order from internal staff. Service fulfillment standards are assigned to work orders to determine priority levels and implement appropriate response actions. Such standards can also be used to identify quality improvement areas. Preventative maintenance tasks can also be entered as work orders as part of an overall asset and equipment life-cycle management plan.
CartêGraph
CartêGraph is a highly flexible infrastructure asset inventory and maintenance system. It allows the user to select from an extensive list of standard modules, or easily create your own customized modules using built-in flexTECHNOLOGY. The CartêGraph system provides both field/mobile and office-based solutions to handle everything from citizen requests to work order management. All CartêGraph products are designed to work independently together in an integrated environment. Data flows seamlessly between applications, and out to you in the form of data screens, reports, export files and maps. Better yet, the entire suite of CartêGraph products is built on flexTECHNOLOGY—the software adapts to you, not the other way around.
CartêGraph is based in Dubuque, Iowa, with over 1200 implementations of its CartêGraph maintenance management system across North America.
Pacific Alliance is a CartêGraph business partner, and a reseller of its highly flexible asset inventory and maintenance management system. We provide a full range of sales and technical services associated with the CartêGraph system for our municipal clients, including system deployment, work flow/process design and implementation, and integration with GIS and financial systems such as ESRI and Vadim.
Maintenance Connection
Maintenance Connection provides Facility Maintenance and Asset Management Software (Browser-Based CMMS) to organizations worldwide. Their unique blend of technology and personalized service is a critical component of their client satisfaction. Their attention to service is evident in the people they hire, the systems they develop and the way they interact with its clients.
Using Maintenance Connection's simple, easy-to-use browser-based application can help your organization increase asset life, track maintenance costs, prevent and predict equipment failures, improve labor productivity, reduce costly equipment downtimes, minimize investments in inventory, and lower the total cost of maintenance.
Pacific Alliance has an ongoing collaboration relationship with Maintenance Connection to provide its products and services as an integral component of a robust, sustainable asset management solution.
PROJECT MANAGEMENT
Solution Q
Solution Q is the company that created the Eclipse Project Portfolio Management tool. It is a dynamic tool that helps forward-thinking organizations successfully manage their entire portfolio of projects and align them with business strategy while balancing risk and reward. Eclipse PPM brings your organization “Success Simplified” with its easy implementation, navigation, and functionality.
Pacific Alliance partners with Solution Q to provide Eclipse as a value added tool in our asset management portfolio.
